ESC Central, based in Birmingham, Alabama, is a
UL Listed Central Station that has been operational since 1995. Originally founded to address the
growing needs of independent security professionals, ESC Central earned its UL certification in
August 1999, marking a significant milestone in its commitment to quality and reliability. In 2023,
ESC Central became part of the BSS family, a distinguished entity in the commercial Fire and Life
Safety markets with a history dating back to 1941.
At ESC Central, our primary focus is our dealers. We are dedicated to supporting them with top-notch monitoring services and comprehensive business solutions. Our advanced computerized communication systems ensure reliability, while our fully redundant backup systems for computers, phones, automation, and emergency power provides uninterrupted service. Security is further enhanced by nightly remote backups to a secure facility, ensuring seamless operational continuity.
Our professionally trained operators are available 24/7, 365 days a year, ensuring that our dealers always receive the highest level of support. Each operator undergoes an extensive onboarding process, including background checks, confidentiality training, and thorough evaluations, before independently operating within the central station. Our Five Diamond Central Station certification underscores our unwavering commitment to maintaining the highest industry standards.
ESC Central provides monitoring services in nearly every state and is currently in the process of acquiring licenses nationwide. We offer services for burglar alarms, fire alarms, medical alarms, video verification, and specialized supervisory alarms and are working harder than ever to provide affordable and reliable security solutions to ESC Central’s customers. We offer a range of services designed to support our dealers, including billing services, third-party activation for various cellular providers, and additional business assistance. Our philosophy of treating dealers like family underscores our mission to foster unity and support, irrespective of the size of each dealer’s account portfolio.
ESC Central is committed to addressing the unique needs of each dealer, providing personalized service and support. We strive to build strong, lasting relationships with our dealers, ensuring their success and satisfaction.